Resolved

The incident is resolved. Thank you for your patience!

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Investigating

Hello from your CarePortal Support Team! CarePortal's servers are currently down. Our developers are working diligently to investigate this issue and restore service as soon as possible. Please standby for further updates, and we'll be in touch as soon as we know more. We're sorry for this interruption, and hope to get you back to serving kids and families in no time!

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Began at:

Affected components
  • CarePortal System
    • Agency Dashboards
    • Area Director Dashboards
    • Church Dashboards
    • IP Dashboards
    • Regional Manager Dashboards
  • CarePortal Map
  • Request / Response Process
    • Public Page
    • Internal Page
    • Church Entered Needs
  • CarePortal App
    • iOS
    • Android