Precautionary Security Maintenance

The maintenance is now complete. Thanks for your patience.

Update — Partially restored

CarePortal System is back online. You can sign in and use the platform as normal.

Our technical team completed the security updates and validated them before restoring service. We are continuing to monitor closely.

careportal.org, our public website, remains offline while we finish the same precautionary maintenance there. This does not affect CarePortal System or any of its features.

Next update: By 12pm Central today, or sooner if there is a significant development.

Thank you for your patience.

CarePortal services are temporarily unavailable while we perform precautionary security maintenance.

A critical security vulnerability has been announced affecting software widely used across the industry. Out of an abundance of caution, we proactively took our services offline while our technical team evaluates the potential impact and prepares the necessary security updates. We are continuing to monitor the situation and will restore services once the appropriate safeguards have been implemented and validated. We do not yet have a confirmed restoration time.

Next update: By 11:00 AM Central, Wednesday, October 21, or sooner if there is a significant development.

We appreciate your patience as we work to restore services safely.

CarePortal services are temporarily unavailable while we perform precautionary security maintenance.