Platform Update

Tuesday, 16 January 2 hours

The maintenance is now complete. Thanks for your patience.

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We're extending our maintenance period to ensure optimal performance. Thanks for your patience!

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The scheduled maintenance is now underway. We'll keep you updated on our progress.


The CarePortal platform will be temporarily offline from approximately 5AM–7AM CST.

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Began at:

Affected components
  • CarePortal Home Page
  • CarePortal System
    • Agency Dashboards
    • Area Director Dashboards
    • Church Dashboards
    • IP Dashboards
    • Regional Manager Dashboards
  • CarePortal Map
  • Request / Response Process
    • Public Page
    • Internal Page
    • Church Entered Needs
  • CarePortal App
    • iOS
    • Android
  • CarePortal Reports
  • CarePortal Emails