The CarePortal interface is temporarily down


Good news - CarePortal is back up! You can now use the platform as normal. Thanks again for your patience!

Have a wonderful day.

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Hi everyone! It's your CarePortal Support Team here.

The CarePortal interface ( is currently down. Rest assured - our developers are working hard to get it back up again as soon as possible. We'll let you know as soon as we have an update.

Thank you for your patience - we're very sorry for this interruption! We hope to have you back to serving kids and families through CarePortal in no time.

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Began at:

Affected components
  • CarePortal System
    • Agency Dashboards
    • Area Director Dashboards
    • Church Dashboards
    • IP Dashboards
    • Regional Manager Dashboards