Degraded Performance for Church Leaders

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Updated

Investigation still under way for the issue affecting the Church Leader "My Requests" page. Thank you for your patience!

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Investigating

Issues with emails have been resolved. Church Leaders may still be experiencing issues loading the "My Requests" page. Our team is continuing to investigate this problem further. Thank you for your patience!

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Identified

Good news! We've pinpointed the problem affecting our services, and our experts are now working diligently to resolve it. Expect another update as soon as we have one. Thanks for your understanding.

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Investigating

We've noticed an issue with the Requests Page for Church Leaders and our team is already on it. We're investigating the root cause to determine its scope and impact. Rest assured, we're actively working towards a resolution. We'll keep you posted with updates as we learn more. Thank you for your patience.

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Began at:

Affected components
  • CarePortal System
    • Agency Dashboards
    • Area Director Dashboards
    • Church Dashboards
    • IP Dashboards
    • Regional Manager Dashboards
  • Request / Response Process
    • Public Page
    • Internal Page
    • Church Entered Needs