Disruption to SMS Services – Login & Text Notifications Affected
We've now resolved the incident. Thanks for your patience.
We are aware of an ongoing issue affecting SMS-based services on our platform. This is caused by a disruption with our third-party SMS provider and is impacting the following:
• Text Notifications – Subscribers will not receive SMS alerts until the issue is resolved. • Two-Factor Authentication via SMS – Users with SMS-based 2FA enabled may be unable to complete login, as verification codes are not being delivered.
We are actively working to restore full service and will post updates here as the situation develops.
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CarePortal System
- Agency Dashboards
- Area Director Dashboards
- Church Dashboards
- IP Dashboards
- Regional Manager Dashboards
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- Android
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